Our company operates 13 call centers across the U.S. and the Philippines. We have approximately 2,000 associates who receive and place more than a million calls a day.
RDS Office Furniture has provided Global Contract Services with new, previously owned, and remanufactured furniture for our call centers since our inception 17 years ago. I'm pleased to say that, even in a high-traffic environment such as our call centers, the furniture we purchased in 2001 is still in use and in very good shape today.
We believe RDS offers superior value when compared with purchasing new furniture through dealer networks. We also find that their experience and industry knowledge lead to the best decision when purchasing used furniture for our project. Finally, RDS's help with project management has been invaluable to us. We explain our needs, outline our budget, and them turn it over to the RDS staff for execution. They've done a fantastic job for GCS and I highly recommend them.
Bryan Overcash
EVP/Chief Financial Officer
Global Contract Services